How do I get an invoice or receipt for my TidyCal plan?

Your TidyCal invoice depends on where you paid: AppSumo issues invoices for lifetime plans, and Stripe emails receipts for Pro and plans bought on TidyCal.

Where to Find Your Invoice or Receipt

TidyCal plans are sold in two places, and each one sends its own paperwork. Find the row that matches how you paid:

Not sure where you bought? Individual Lifetime and Agency Lifetime are sold on AppSumo. Pro is sold only on TidyCal. Some older lifetime purchases were made directly on TidyCal — if yours was, you have a receipt email from TidyCal.com and a Purchase history table on your Your plan page.

Lifetime Plans Bought on AppSumo

AppSumo processes these payments, so AppSumo issues the invoice. TidyCal cannot create or change it. According to AppSumo's help centre (checked September 2026):

1. Sign in to your AppSumo account and open Products.
2. Click View purchase history at the top of the page to see an invoice for each purchase. You can also choose View Invoice from the Actions menu next to a product.
3. To add your company name, company address or VAT ID, go to your AppSumo Profile page. AppSumo notes that these details only appear on future invoices, not past ones.

For anything else about an AppSumo invoice, contact AppSumo through their help centre.

Pro Subscription

Pro is billed through Stripe. After each payment, Stripe emails a receipt from TidyCal.com to your account email address. Keep these emails — they are your receipts.

To manage your subscription:

1. In the sidebar, click Settings.
2. Open the Your plan tab.
3. Click Manage subscription. This opens Stripe's billing portal for your Pro subscription, and returns you to Your plan when you are done.

In the portal you can download past invoices, change the card you pay with, update the name, email, address and phone on your billing details, and cancel. There is no field for a tax ID or VAT number — if you need one on your paperwork, email support@tidycal.com.

Manage subscription only appears while you have an active Pro subscription.

Lifetime Plans Bought Directly on TidyCal

1. In the sidebar, click Settings, then open Your plan.
2. Scroll to Purchase history. Each purchase, upgrade, downgrade or refund has its own row with the date, plan, action and amount.
3. Click View in the Invoice column to open that payment's receipt.

The Purchase history table only appears for plans bought directly on TidyCal. AppSumo purchases are listed in your AppSumo account instead.

VAT and Company Details

• AppSumo purchases: add your company name, address and VAT ID on your AppSumo Profile page before you buy, so they appear on the invoice.
• Payments made on TidyCal (Pro, or a lifetime plan bought on TidyCal): if you need company or VAT details that your receipt doesn't show, email support@tidycal.com with the receipt number from your TidyCal.com receipt email.

Troubleshooting

I can't find my receipt email

• Search your inbox, spam and promotions folders for TidyCal.com and the word receipt.
• The receipt goes to the email address on your TidyCal account. If you changed it, check the old address too.
• Still missing? Email support@tidycal.com with the date and amount of the payment.

I don't see Purchase history on my Your plan page

• That table only appears for lifetime plans bought directly on TidyCal.
• If you bought on AppSumo, your invoices are in your AppSumo account under Products → View purchase history.
• If you pay for Pro, use your TidyCal.com receipt emails and Manage subscription.

I don't see Manage subscription

• The button only appears while a Pro subscription is active. Lifetime plans don't have one.
• Make sure you are signed in to the TidyCal account that holds the subscription.

Frequently Asked Questions

Can TidyCal send me the invoice for my AppSumo purchase?

No. AppSumo processed the payment, so the invoice comes from your AppSumo account. Open Products → View purchase history there.

Do my clients get a receipt when they pay me for a booking?

Yes, for Stripe payments. TidyCal passes your client's email to Stripe with each payment, so Stripe emails them a receipt from your own Stripe account, using your Stripe business details and branding. Receipt settings live in your Stripe Dashboard. See Connect your Payment Services.

Can TidyCal collect my clients' VAT IDs at checkout?

Not as a verified tax ID. If you need the number, add a question in the Questions section of the booking type editor — your client's answer is saved with the booking as plain text.

Open Your Plan in TidyCal

➜ Open Settings → Your plan to see your plan, your purchase history, or Manage subscription for Pro.