Fixing Missing Dates in TidyCal

The problem this will solve

• You created a Booking Type and set your availability from Monday to Friday, 8:00 AM to 5:00 PM. But when you launched the booking calendar, none of the dates were clickable.
• You added several specific dates for a special event in a Booking Type, but despite trying different settings, those dates never show up on your calendar.
• You integrated your external calendars with TidyCal, but now some dates are blocked even though you’re free on those days.

Login to Your Account

1. Visit www.TidyCal.com
2. Click Login
3. Enter your credentials
4. Click login

STEP #1

Adjusting Time Blocks

Time Blocks are crucial because they define the availability for your bookings. If your Time Blocks are too short, your dates might not show up.

Time Blocks must be enough to accommodate the total time of Duration and Buffer, otherwise, your dates will be missing.

1. On the Booking Type, click Edit
2. On the next page you will see the meeting Duration
3. Right below it are Time Blocks
4. Click Advanced Booking Type Settings
5. You will then see the Minimum Meeting Padding or Buffer
6. Make the necessary adjustment on either settings
7. Save the changes

STEP #2

Managing Unavailable Times

Unavailable Times are specific slots where you don’t want to receive bookings. These settings may inadvertently hide dates on your calendar.

1. On the Booking Type, click Edit
2. Scroll down past the Weekly Booking Time Blocks
3. Right below it is the Unavailable Dates settings
4. Review the dates and times you have entered here
5. If your target date is here, delete it
6. Save the changes

Unavailable dates are a feature available when Weekly Bookings option is selected, and not Specific Dates

Ensure that your target dates are not entered as Unavailable Dates

Unavailable Dates is a booking type setting that can be found right below the Time Blocks

Step #3

Checking Availability Details

There are two critical settings in TidyCal that may control how dates appear.

In 'How far out users can book' you may enter the number of days TidyCal will show your availability starting from the current date.

The number you enter here will determine how many minutes or hours your availability won’t show to the public.

1. On the Booking Type, click Edit
2. Access the Advanced Booking Type Settings in your Booking Type
3. There you will find Bookers Can’t Schedule Within, and
4. How Far Out Users Can Book
5. Make the necessary adjustments in the values you entered
6. Save the changes

A conflict happens when the time Bookers Can't Schedule Within is longer than How Far Out Users Can Book resulting in missing dates in TidyCal.

Step #4

Reviewing Maximum Bookings

The Maximum Bookings feature limits the number of bookings within a specific time frame. If set too low, it could be why your dates are missing.

This limit applies only to the Booking Type it is set on to. Once the limit is reached, dates will stop showing without prior notice.

1. On the Booking Type, click Edit
2. Access the Advanced Booking Type Settings
3. Right below Bookers Can't Schedule Within is a checkbox for Maximum Bookings
4. Carefully decide what to enter here.
5. Set if limit should be applied daily, weekly or monthly.
6. Consider unchecking this option to keep all dates visible, if you have not carefully planned for this setting
7. Save the changes

Step #5

Addressing Calendar Events Blocking Dates

TidyCal syncs with external calendars to prevent double bookings.

TidyCal syncs with all Reading-enabled calendars in your Integrations page.

If it spots an event in those calendars that date and time is blocked on your Booking Calendar.

1. Log into TidyCal.com
2. Click the hamburger icon
3. Select Integrations
4. Look for calendars that are reading-enabled
5. Click the name of calendar to view what events are synced with TidyCal
6. Look for the event blocking your target date
7. Upon discovery, log into the third-party calendar
8. Make changes to the event

1. Double click on the event
2. Set the visibility to Free
3. Save the Changes

For Microsoft 365 Outlook events

1. Double-click on the event
2. Set the visibility to Free
3. Optionally, set privacy to Private
4. Save the changes

For Apple Calendar events

1. Right-click on the event
2. Select delete

Now that you’ve fixed your missing dates, keep your TidyCal calendar in top shape by regularly reviewing these settings. Stay on top of your bookings, and ensure a smooth scheduling experience for you and your clients.