How to change your TidyCal account email or password
Change your TidyCal login email in Settings → Profile and confirm it from your new inbox, or reset your password with Forgot your password? on the login page.
Overview
Your email address is your TidyCal login. Changing your email or password works the same on every plan, including the Free Plan. There is no password field in Settings: you change your password through the password reset email. You can also log in with Continue with Google or Continue with LinkedIn (see Can't Log In? Reset Your TidyCal Password).
How do I change my TidyCal email address?
- In the sidebar, go to Settings > Profile.
- Find the Email address field.
- Enter your new email address.
- Click Save changes.
- Open the email with the subject Confirm your email change sent to your new address and click Confirm Change while you are logged in to TidyCal in the same browser.
Until you confirm, you keep logging in with your old email. After you confirm, TidyCal emails both addresses to say the change is done.
If you signed in with Google Sign-In, your email is linked to your Google account. You can still update it from the Profile page, but Google Sign-In will be disconnected and you will need to set a password during the confirmation step.
How do I change or reset my password?
- Log out of your TidyCal account.
- On the login page, click Forgot your password?
- Enter your email address and follow the instructions sent to your inbox.
- On the Create new password page, enter a password of at least 8 characters in both fields and click Reset Password, then log in.
Resetting your password logs you out of all other sessions, and TidyCal emails you Your TidyCal password was changed. For reset-link errors, see Can't Log In? Reset Your TidyCal Password.
Why am I asked for a verification code on a new browser?
When you log in with your password from a new browser, a private window or after clearing cookies, TidyCal emails you a 6-digit code (subject Your TidyCal verification code is followed by the code) and asks for it on the Enter your code screen. This is not caused by changing your email. Manage your devices in Settings > Trusted devices; see Trusted Devices - Account Security.
Troubleshooting
Password reset email not received
- Check your spam/junk folder.
- Make sure you entered the correct email address.
- Wait a few minutes and try again.
- Contact support@tidycal.com if you still cannot reset your password (see How do I contact TidyCal support?).
My email change didn't go through
- The change only applies after you click Confirm Change in the email sent to your new address. Check that inbox, including spam.
- The email has already been taken. means another TidyCal account uses that address.
- Sorry, [email] is unavailable. means the address was taken by another account before you confirmed.
- If the confirmation link sends you to the login page, log in and click the link again.
- You can request up to 30 email changes in 24 hours.
Frequently Asked Questions
Can I change the email on a Google Sign-In account?
Yes. Go to Settings > Profile and update the email field. Note that changing your email will disconnect Google Sign-In, and you will need to set a password.
Can I change my password without logging out?
No. Password changes go through Forgot your password? on the login page.
I sign in with Google or LinkedIn. Can I add a password?
Yes. Log out, click Forgot your password? on the login page and follow the email. You can keep using Continue with Google or Continue with LinkedIn as well.