How to create a collective booking type

A collective booking type allows clients to book a meeting with multiple team members at the same time. It's the perfect solution for interview panels, project kick-offs, or any appointment that requires all hands on deck.


Step-by-Step Guide to Creating a Collective Booking


  1. Click Teams at the top menu
  2. Click Booking Types
  3. Click + Create Team Booking Type
  4. Choose Collective Booking
  5. Select the members to host this booking type
  6. Complete the setup
  7. Update the booking type

How Availability Works for Collective Bookings


Understanding the logic is simple but powerful:

  • Shared Unavailability: If even one person on the team is busy at a certain time, that time slot will NOT be shown as available.
  • Example: You create a collective meeting with Person A, Person B, and Person C. Person A is busy from 2-3 PM. Therefore, no client will be able to book any time slots between 2 PM and 3 PM, even if B and C are free.

This ensures that a meeting is never booked unless every required participant can attend.

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