What calendar integrations does TidyCal support?

TidyCal offers robust calendar integration capabilities:

Supported Calendars

• • Google Calendar
• • Microsoft Outlook
• • Apple Calendar

Each integration allows for:

• • Real-time availability syncing
• • Automatic event creation
• • Preventing double-booking

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What is TidyCal and how does it work?

TidyCal is a powerful scheduling and booking platform that allows individuals and businesses to: • Create personalized booking pages • Sync multiple calendars • Manage appointments and meetings efficiently

Key Features

• • Customizable Booking Types: Create different scheduling options for various services
• • Calendar Integrations: Connect with Google, Outlook, Apple Calendar, and Microsoft Teams
• • Time Zone Management: Automatic time zone detection and conversion
• • Team Scheduling: Collaborate with team members and manage group bookings

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How do I troubleshoot calendar sync issues?

Common Sync Problems

• Ensure correct calendar permissions are granted
• Verify your calendar is connected and reading is enabled
• Check that events are marked as "Busy" in source calendar

Sync Troubleshooting Steps

1. Disconnect and reconnect calendar integration
2. Refresh browser and clear cache
3. Verify time zone settings

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How do I set up a TidyCal account?

To set up your TidyCal account:

1. Go to https://tidycal.com/register
2. Create a free account using your email address
3. Log in and complete your profile
4. Create your first Booking Type by:
   • Configuring available time slots
   • Connecting your calendar
   • Setting up integration preferences

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What is the Dashboard and what can I do there?

The Dashboard (at /dashboard) is the first page you see after logging in. It gives you a snapshot of booking activity and one-click ways to share your links and grow your bookings:

• Stats row — Bookings, Earnings, Page views, and Conversion for your selected date range (Last 7 days / Month to date / Last 30 days). Hover any stat to see a 14-day sparkline trend.
• Booking links panel — pick any booking type from a dropdown and copy its link (with UTM tracking automatically applied).
• Growth actions — a checklist of suggested promotion steps (LinkedIn, Instagram, email signature, etc.) that you can check off or dismiss.
• Repeat Booker Insight card — when a contact books with you multiple times, TidyCal suggests offering them a Subscription booking type.

For full details on every Dashboard element, see Your Dashboard in the TidyCal FAQ.

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Can I customize my booking page?

TidyCal provides multiple customization options:

Customization Features

• • Logo Upload: Add your company logo
• • Custom Fields: Create additional questions for bookings
• • Availability Rules: Set complex scheduling parameters
• • Buffer Times: Add padding between meetings

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What are the different TidyCal pricing tiers?

Free Plan

• Basic booking link creation
• Limited calendar integrations

Individual Plan (Lifetime)

• Multiple booking types
• Advanced calendar sync
• Enhanced individual scheduling features

Agency Plan (Lifetime)

• Team booking capabilities
• Round-robin scheduling
• Advanced team management

Pro ($12/month or $99/year)

• Everything in Agency Plan
• No TidyCal branding on booking pages
• Priority Support
• Recurring subscription — no free trial

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What video conferencing integrations are available?

TidyCal supports:

• Zoom integration
• Google Meet
• MS Teams
• Custom video conference link support

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How does team scheduling work in TidyCal?

Team scheduling overview

Team scheduling in TidyCal (Agency Plan) combines four signals per host to decide whether a slot is bookable:

1. The host's Default Availability schedule, evaluated in their own timezone. (The plan owner is an exception — see note below.)
2. Busy events on the host's connected calendars (Google, Microsoft, Apple) with reading enabled.
3. The host's existing TidyCal bookings from other booking types they own or are a host on.
4. The booking type's own schedule and restrictions (notice period, padding, booking limits) — applied uniformly for all hosts.

How slots merge

• Collective: a slot is shown only when every assigned host is free on all four signals (the intersection).
• Round Robin: a slot is shown when at least one assigned host is free (the union). The booking is then assigned to one free host based on priority (Highest priority first; ties broken randomly).

Important nuances

• Plan owner: if the plan owner is a host on the team booking type, their Default Availability is not re-applied separately — the booking type's own schedule already represents their availability.
• Ignore external calendar conflicts: if this toggle is enabled on the booking type, TidyCal skips calendar Busy events and skips cross-booking-type conflicts when computing availability — only existing bookings on this booking type block slots.
• Hosts must have TidyCal accounts: each team member needs their own TidyCal account (they remain on Free by default; paid features on your Agency Plan don't extend to them automatically).
• Premium features (custom email reminders, SMS, CC on notifications, custom reply-to) are per-account — invited hosts keep their own account tier.

See Setup Team Booking Types for Collective setup, How to Create a Round-Robin Booking Type for Round Robin, and Availability Schedules for configuring host Default Availability.

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What payment methods does TidyCal support?

TidyCal currently supports two primary payment integrations:

• Stripe - Recommended for most users
• PayPal - Alternative payment option

Important Payment Limitations

Currently, you can only select one payment processor per booking type. If you want to offer both Stripe and PayPal, you'll need to create two identical booking types with different payment methods.

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Can I delete my TidyCal account?

Yes, you can delete your TidyCal account by:

1. Contacting TidyCal support directly
2. Providing the email address associated with your account
3. Requesting complete account and data deletion

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How do I connect my calendar to TidyCal?

TidyCal supports multiple calendar integrations, including:

• Google Calendar
• Microsoft Outlook
• Apple Calendar

Integration Steps

1. Go to Calendar Integrations in your TidyCal account
2. Select your calendar provider
3. Grant required permissions
4. Ensure "Reading Enabled" is selected

Common Integration Issues

• Verify calendar events are set to "Busy"
• Disconnect and reconnect calendars periodically
• Check browser extensions that might interfere

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How do I activate my TidyCal license?

To activate your TidyCal license, follow these steps:

1. Log in to your existing TidyCal account using the email address associated with your purchase
2. Navigate to https://tidycal.com/settings/plan
3. Verify that your license has been automatically applied

Troubleshooting License Activation

• Ensure you're using the same email address for login that you used during purchase
• If you encounter errors, contact support@tidycal.com with your purchase details
• Have your AppSumo order number ready when reaching out to support

Multiple Account Scenarios

If you have multiple email addresses, TidyCal support can help you activate the license on the correct account. Be prepared to provide: • Purchase email • Target TidyCal account email • Order confirmation details

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How do I set up my first booking type in TidyCal?

Setting up a booking type is straightforward:

1. Log into your TidyCal account
2. Navigate to the Booking types section
3. Click Create New Booking Type
4. Configure:
   • Meeting name
   • Duration
   • Available time slots
   • Location (in-person or virtual)
5. Save and share your unique booking link

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Can I Sync Multiple Calendars?

Yes! TidyCal supports multiple calendar integrations, including:

• Google Calendar
• Outlook
• iCloud

Calendar Sync Tips

To ensure smooth synchronization:

1. Grant full permissions when connecting calendars
2. Ensure calendars are set to public
3. Verify third-party app access with domain administrators

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How can I change my TidyCal account email?

To change your account email:

1. Log into your existing TidyCal account
2. Go to https://tidycal.com/settings/profile
3. Update email address
4. Verify the new email

Note: Ensure you don't create duplicate accounts during this process.

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Can I request new features for TidyCal?

Yes! TidyCal encourages feature suggestions through:

• Official Feature Request Roadmap
• Community voting system
• Support ticket submissions

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How does TidyCal handle time zones?

TidyCal automatically detects time zones based on:

• Client's browser settings
• Computer's time zone configuration

Important Considerations:

Clients may receive booking confirmations in their local time, which might differ from your intended time zone. Recommend that clients:

1. Check their device time zone settings
2. Verify email account time zone configurations

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How can I embed TidyCal on my website?

TidyCal offers embedding options for:

• WordPress websites
• Custom HTML sites

Embedding Steps

1. Go to your booking type settings
2. Copy provided embed code
3. Paste into your website's HTML

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How do refunds work in TidyCal?

TidyCal does not automatically process refunds. Here's what you need to know:

Refund Process

Recommended Best Practices

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How do I set up my TidyCal account for the first time?

Getting started with TidyCal is straightforward. Here's a step-by-step guide:

Initial Account Setup

1. Log in to your TidyCal account created during purchase
2. Integrate Your Calendar
   • Navigate to Integrations > Calendars
   • Connect Google, Microsoft Office 365, or Apple iCal
   • Ensure you select a Primary Calendar for booking sync
3. Create Your First Booking Type
   • Click "Create New Booking Type"
   • Set duration, availability, and meeting details
   • Customize booking page appearance

Pro Tip: Check out TidyCal's Getting Started video tutorials for visual guidance!

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What are the team/agency plan capabilities?

The team plan allows:

• • Adding multiple team members
• • Shared booking management
• • Individual and collective scheduling
• • Centralized team calendar view

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How secure is TidyCal?

TidyCal prioritizes data security through:

• SSL Encryption: Secure data transmission • OAuth Authentication: Secure third-party integrations • Regular Security Audits • GDPR Compliance

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Can I export my booking data?

Yes! TidyCal allows:

• • CSV export of booking information
• • Comprehensive Data Export: Includes client details, booking times, questions and notes
• • Easy Download: Directly from the Contacts page

Plan Requirement: CSV export requires Individual, Pro, or Agency Plan. This feature is not available on the Free Plan.

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What Booking Features Does TidyCal Offer?

Booking Type Options

• Individual Booking Pages: Create personalized scheduling links
• Team Booking: Round-robin meeting distribution
• Approval Settings: Configure manual booking approvals
• Time Zone Management: Automatic time zone detection

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Is There Mobile App Support?

Currently, TidyCal does not have a dedicated mobile app. The platform is fully responsive and works through mobile web browsers.

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Feature Request and Development

Users can submit and vote on feature requests at: TidyCal Roadmap

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Support and Resources

• Help Center
• Tutorial Videos
• Email Support: support@tidycal.com

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How do I resolve login or activation issues?

Troubleshooting steps:

1. Check spam/junk folder for activation emails
2. Verify you're using the correct email address
3. Reset password if needed
4. Contact support with specific details about the issue

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Is TidyCal a lifetime purchase?

For AppSumo purchases (Individual Lifetime $29 and Agency Lifetime $79), TidyCal offers a true lifetime plan with:

• No recurring yearly or monthly fees
• Permanent access to purchased features
• Potential future updates and improvements

TidyCal also offers a Pro subscription ($12/month or $99/year) sold directly via Stripe at tidycal.com/pricing. Pro is a recurring plan — not a lifetime purchase — that adds No TidyCal branding on booking pages plus team features (Collective Meetings, Round Robin), SMS reminders, custom Reply-To addresses, and Priority Support. Pro is a paid subscription with no free trial.

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What is TidyCal and how does it help me manage my scheduling?

TidyCal is a powerful scheduling and booking management tool designed to streamline your meeting and appointment processes. Key features include:

• Create personalized booking links to share with colleagues, clients, and prospects
• Automatic calendar availability checking to prevent double-booking
• Customizable booking settings to control your availability and meeting preferences
• Multiple calendar integrations including Google, Microsoft, and Apple calendars

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Can I transfer my TidyCal license to another email?

Yes! You can transfer your license by:

1. Contacting support
2. Providing both current and new email addresses
3. Confirming account ownership

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Can I create multiple booking types for different team members?

Yes! With TidyCal's Pro plan or Agency Plan, you can:

• Create separate booking types for team members
• Connect individual calendars
• Set unique availability for each team member
• Receive booking notifications for each type

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How do I set up default availability for bookings?

To configure default availability:

1. Go to Availabilit tab
2. Add specific dates or select days of the week
3. Configure time blocks long enough for your meeting durations
4. Ensure sufficient time between bookings

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What are TidyCal's GDPR compliance details?

• Data stored on US-based servers

Note: Currently no Standard Contractual Clauses (SCC) for EU data storage

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Can I Create Team Booking Types?

Yes, TidyCal supports team bookings on the Pro plan or Agency Plan:

How Do I Handle Unavailable Dates?

To mark dates as unavailable:

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How do I cancel my TidyCal subscription?

TidyCal has two billing models, and cancellation works differently for each:

Pro subscribers (recurring $12/month or $99/year)

1. Sign in to your TidyCal account
2. Go to Settings → Your plan
3. Click Manage subscription to open the Stripe Customer Portal
4. Click Cancel plan — Pro features remain active until the end of the current billing period

When Pro ends, your account reverts to your previous lifetime plan (Individual Lifetime or Agency Lifetime), or to the Free Plan if you don't have a lifetime plan. Your data, bookings, calendars, and Stripe connections are preserved. To switch between Pro Monthly and Pro Yearly, cancel and resubscribe — the Stripe Customer Portal does not support mid-cycle plan changes.

Pro refunds: Pro subscriptions are eligible for a full refund within 7 days of the start of each billing period. Contact support@tidycal.com within the 7-day window for a full refund, or after for a prorated refund. See Refunds and Downgrades.

AppSumo Lifetime Plan holders (Individual Lifetime $29 or Agency Lifetime $79)

• These are one-time purchases, not subscriptions — there's nothing to cancel.
• You can request a refund within 60 days of purchase via your AppSumo account:

1. Go to your AppSumo account
2. Navigate to the Products page
3. Find the TidyCal product
4. Select "Refund" from the dropdown menu

To request a refund, contact AppSumo support directly.

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What licensing tiers does TidyCal offer?

Plan Options

• Free Plan: Basic scheduling features
• Individual Lifetime ($29 one-time, AppSumo): Enhanced personal scheduling, custom emails, API access
• Agency Lifetime ($79 one-time, AppSumo): Team features (Collective Meetings, Round Robin), SMS reminders, custom Reply-To
• Pro ($12/month or $99/year, recurring subscription via TidyCal): Everything in Agency Plan plus No TidyCal branding on booking pages and Priority Support

Upgrade Considerations

Some early AppSumo tiers cannot be directly upgraded. In such cases, you might need to:

1. Purchase a new license
2. Transfer the license to your preferred email
3. Contact support for specific migration assistance

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Can I create different booking types with unique calendar rules?

Yes! TidyCal offers flexible booking type configurations:

• Individual bookings can sync with personal calendars
• Team plans (Pro or Agency) allow more complex routing
• You can create booking types that:
  • Check specific team member calendars
  • Ignore calendar availability for group sessions

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Can I cancel or reschedule bookings?

Booking Management

Recommended Practices

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Can I add services with one-time payments and subscriptions?

Yes. TidyCal supports both billing models:

• One-time payments (Per booking) — Clients pay for each individual booking. Configure the price in the booking type editor's Pricing & Subscriptions tab and select Per booking. Available with Stripe or PayPal.
• Subscription (recurring payments with booking credits) — Clients subscribe and receive a set number of booking credits per billing period (weekly, monthly, or yearly). Select the Subscription preset when creating a new booking type. Requires Stripe as the payment platform — PayPal does not support recurring billing.

See Subscriptions — Recurring Payments with Booking Credits for full setup instructions, or Paid Bookings for one-time payment setup.

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Can I offer pricing in multiple currencies?

Currently, TidyCal does not support offering booking prices in multiple currencies simultaneously (USD/GBP/Euro). You can submit this as a feature request on our roadmap.

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Can I add promotional or discount codes?

Yes. TidyCal supports coupons (discount codes) that your clients can enter during checkout on paid booking types. Coupons can be:

• Percentage off (e.g., 20% off the booking price)
• Fixed amount off (e.g., $10 off)
• 100% off (free) — useful for giveaways or VIP guests

Create and manage coupons at Coupons in the sidebar (Revenue section). Attach coupons to specific booking types from the Pricing & Subscriptions tab in the booking type editor. See Coupons / Discount Codes for full setup instructions.

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I purchased a TidyCal license. How do I activate it?

To activate your TidyCal license:

1. Log in to your TidyCal account
2. Verify the email associated with your purchase
3. If not automatically activated, contact support with your:
   • Purchase receipt
   • Email address
   • Purchase date

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How can I prevent clients from seeing all my booking types?

Use the Booking Privacy settings:

1. Go to your Booking Type settings
2. Configure visibility options
3. Limit access to specific booking links

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Can I collect additional information during booking?

Yes! TidyCal allows you to add custom question fields:

• Go to Booking Type settings
• Add custom questions
• Select question types (e.g., phone number, text)

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How many calendars can I sync?

TidyCal allows you to connect multiple calendars with reading enabled to check your availability. The number depends on your plan:

• Free Plan: 1 calendar
• Individual Plan: Up to 10 calendars
• Agency Plan: Up to 25 calendars
• Pro: Up to 25 calendars

Note: You can write (add bookings) to only ONE calendar at a time, designated as your "Primary" calendar. However, TidyCal can read from all connected calendars to prevent double-booking.

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What should I do if my payment isn't processing?

Troubleshooting steps:

1. Check payment method validity
2. Verify internet connection
3. Clear browser cache
4. Try alternative payment method
5. Contact TidyCal support with specific error messages

Pro Tip: Screenshot any error messages to help support diagnose the issue quickly.

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How do Team Accounts work in TidyCal?

Team Account Features

TidyCal Teams allow businesses to:

• Create a centralized booking page
• Book with entire team or specific members
• Use Round-Robin scheduling
• Offer Collective Meetings

Team Account Requirements

• Requires Pro plan or Agency Plan
• Can invite multiple team members
• Customize team booking page

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How do I create a Team in TidyCal?

1. Log into TidyCal.com
2. Click Teams in the sidebar
3. Click Create team
4. Optional: Upload team logo
   • Aspect Ratio: 1:1
   • File Type: JPEG or PNG
   • Max File Size: 2 MB
5. Enter team name and description
6. Customize team booking page URL
7. Click + Add member and enter their email address

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How do I customize my booking page's appearance?

TidyCal offers multiple customization options:

Color Customization

• The color picker affects accent colors, not full background
• Changes impact:
  • Date selection outlines
  • Button highlights
  • Small interactive elements

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How does the Team/Agency Plan work?

Key features of TidyCal's team plans (Pro or Agency):

Licensing Details

• Multiple team members can be invited
• Each invited member remains on a free account
• Premium features do NOT automatically extend to team members

Round Robin functionality

• A slot appears on the team booking page if at least one assigned host is free (union).
• When a client books a slot, TidyCal shuffles the free hosts for that slot, then sorts by priority and picks the first — so the Highest priority host is chosen first, with ties broken randomly.
• Priority dropdown (set per host in the booking type's Team tab): Highest priority, High priority, Medium priority, Low priority, Lowest priority (5 levels).
• Round Robin uses each host's Default Availability schedule, connected calendar busy events, and existing TidyCal bookings to decide who is free for a given slot.
• The booking type's own restrictions (notice period, padding, daily/weekly/monthly limits) apply uniformly for all hosts.
• Round Robin does not rotate sequentially (e.g., A-B-C-A-B-C). Assignment is slot-by-slot based on who's free plus priority.

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Why aren't all my available times showing up?

Several factors can impact booking availability:

Potential Causes

• Calendar events marked as "Free"
• Incorrect timezone settings
• Conflict with existing bookings
• Restrictive booking type configurations

Troubleshooting Steps

1. Review calendar event statuses
2. Verify timezone configurations
3. Check booking type availability windows
4. Ensure no overlapping events

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What is the reCAPTCHA Feature?

TidyCal uses invisible reCAPTCHA to prevent booking spam:

How It Works

• Prevents multiple booking attempts from same IP
• Blocks potential bot attacks
• Invisible to most users

Managing reCAPTCHA

1. Can be disabled in account settings
2. Located at https://tidycal.com/settings
3. Recommended for preventing spam

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How can I resolve PayPal payment button issues?

If clients are experiencing problems with the PayPal payment button:

1. First, try reconnecting your PayPal account
2. As a temporary workaround, integrate a Stripe account
3. If the issue persists, contact PayPal support directly

Note: TidyCal does not have direct control over PayPal's payment gateway functionality.

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How do I handle calendar synchronization issues, especially with Apple Calendar?

Apple Calendar Integration Challenges

Apple calendars are known for sync difficulties. Here are some key considerations:

• Use app-specific passwords when integrating iCloud email
• Ensure your calendar is set to public
• Grant full read/write permissions to TidyCal

Troubleshooting Sync Problems

If time slots aren't updating after deleting events:

1. Manually refresh calendar integration
2. Disconnect and reconnect the calendar
3. Check that deleted events are completely removed from all calendar views

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What security measures does TidyCal implement?

TidyCal takes data protection seriously with several key measures:

• GDPR-compliant data storage
• Encryption for data in transit and at rest
• Strict access controls
• Continuous system monitoring

For full details, review the Privacy Policy and Terms of Service.

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How do Team Booking and Round Robin features work?

Availability logic

Key behaviors for Team Booking Types:

• Collective booking types show a slot only when every assigned host is free (the intersection across all hosts).
• Round Robin booking types show a slot when at least one assigned host is free (the union); the booking is then assigned to one of those free hosts based on priority.
• Round Robin does not rotate sequentially — the Highest-priority free host is selected first; ties are broken randomly.
• Each host's availability is checked using four signals: Default Availability (in their own timezone), connected calendar busy events, existing TidyCal bookings, and the booking type's own restrictions.
• The Ignore external calendar conflicts toggle applies at the booking type level and affects all hosts identically — it skips calendar Busy events for every host.
• Zoom, Google Meet, and Microsoft Teams links are generated from the team plan owner's connected account (Pro or Agency).

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What should I do if I'm experiencing reCAPTCHA errors?

For reCAPTCHA verification issues:

1. Clear browser cookies
2. Try an incognito/private browsing window
3. Use a different browser
4. Check for any browser extension conflicts

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Can I upgrade my TidyCal plan?

To upgrade an AppSumo lifetime plan (Individual Lifetime $29 → Agency Lifetime $79):

1. Log into your AppSumo account
2. Go to the Products Page
3. Find the TidyCal product
4. Select "change plan"
5. Complete the checkout for the higher plan

To upgrade to Pro ($12/month or $99/year recurring subscription):

1. Visit tidycal.com/pricing
2. Click Buy now (if not signed in) or Subscribe (if signed in) on the Pro card
3. Choose Monthly or Yearly billing
4. Complete checkout on Stripe — Pro features activate immediately after success

For the full upgrade decision tree (Lifetime vs Pro), see Upgrading Your TidyCal Plan.

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Why Are My Booking Dates Not Showing Correctly?

Potential Causes

• Calendar Conflicts: All-day or "Busy" events can block booking availability
• Sync Issues: Calendars may not sync immediately
• Default Availability Settings: Booking types might not use default availability

Troubleshooting Steps

1. Check calendar events and mark conflicting events as "Free"
2. Manually resync calendars
3. Verify default availability settings for each booking type
4. Clear browser cache
5. Try using an incognito/private browser

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How Can I Prevent Bot Bookings?

Current Anti-Bot Features

• Google reCAPTCHA integration
• Manual booking approval option

Recommended Strategies

1. Enable manual booking approval
2. Add more required fields to booking forms
3. Verify contact information before confirming
4. Monitor Stripe payment details for declined transactions

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Payment and Booking Link Issues

Stripe Payment Troubleshooting

• Check Stripe dashboard for specific decline reasons
• Advise customers to contact their bank
• Offer alternative payment methods

Booking Link Problems

1. Verify meeting URL configuration
2. Use hyperlink formatting in emails
3. Check booking type settings

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Customization and Embed Options

Currently Limited Features:

• Basic iframe embedding
• Limited customization options
• No advanced iframe modification

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Customer Support Recommendations

• Always provide specific details about your issue
• Include screenshots when possible
• Check TidyCal help documentation
• Contact support at support@tidycal.com for complex issues

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What Happens If I Can't Log Into My Account?

If you're experiencing login issues:

• Verify you're using the correct email address
• Reset your password using the forgot password link
• Clear browser cache and cookies
• Try logging in via incognito mode
• Contact support@tidycal.com if problems persist

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What Should I Do If I'm Not Receiving Booking Notifications?

Troubleshooting steps:

1. Check spam/junk folders
2. Verify email settings
3. Ensure service@tidycal.com is not blocked
4. Contact your hosting provider
5. Reach out to TidyCal support

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How Do I Delete My Account?

To delete your TidyCal account:

• Contact support directly
• Provide the email address associated with your account
• Confirm account deletion request

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What should I do if my license key is not working?

Troubleshooting Steps

• Verify you're using the correct email address
• Check if you have an existing TidyCal account
• Contact AppSumo support for license issues

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Why are my calendar events not blocking availability in TidyCal?

Common reasons include:

• Calendar not enabled for reading
• Events set as "Free" instead of "Busy"
• Private event settings
• Incorrect timezone configuration

Troubleshooting tips:

1. Check calendar integration permissions
2. Verify event visibility settings
3. Ensure correct timezone is selected
4. Manually resync calendar

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How do I remove TidyCal branding?

Pro subscribers ($12/month or $99/year recurring subscription via Stripe) have all TidyCal branding removed from their booking pages — that's the differentiator versus the Lifetime plans. Individual Lifetime and Agency Lifetime plans show reduced TidyCal branding to keep pricing affordable. The Free Plan shows full TidyCal branding. Pro is a paid subscription with no free trial.

Already on Agency Lifetime and want zero booker-page branding? You can subscribe to Pro on top of your Agency Lifetime plan to remove all booker-page branding (Pro's display column takes precedence). See Upgrading Your TidyCal Plan for the full upgrade flow.

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Can I set up Round Robin scheduling for my team?

Yes! To set up Round Robin:

1. Create a team in TidyCal
2. Configure meeting type settings
3. Adjust scheduling intervals
4. Ensure team members have correct permissions

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How do Ratings and Reviews work in TidyCal?

TidyCal's Ratings and Reviews feature allows customers to leave star ratings (1-5) and written feedback after their bookings complete. Reviews display publicly on your booking pages and directory profile.

Key Features

• Automatic Review Requests: Emails sent automatically after bookings end
• Star Ratings: Customers rate their experience from 1-5 stars
• Written Feedback: Optional text reviews (max 1000 characters)
• Host Responses: You can respond to reviews publicly
• Public Display: Reviews appear on booking pages and directory listings
• Privacy Protection: Only first names shown in directory listings

How to Enable Reviews

1. Go to Booking types
2. Edit the booking type you want to enable reviews for
3. In the editor sidebar, click Visibility
4. Toggle Show reviews on booking page on or off
5. Click Save

Plan Requirements

• ✅ Individual Plan ($29 lifetime) - Full access
• ✅ Agency Plan ($79 lifetime) - Full access
• ✅ Free Plan - Full access

Important Notes

• Only bookings that start after you enable reviews will receive review requests
• One review per booking (customers cannot edit or resubmit)
• Review requests sent automatically when booking ends
• Customers receive email notification when you respond

For complete details, see our Ratings and Reviews Guide.

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