Booking Types

A booking type is a bookable meeting with its own link, duration, availability and price. Create unlimited booking types on any plan, including the Free Plan.

What Is a Booking Type?

Each booking type is one thing clients can book with you, such as a 30-minute call, a paid consultation or a weekly class. Open Booking types in the sidebar (under Scheduling) to see yours and create new ones. There is no limit on how many you create, on any plan.

Click a booking type to open its editor. The left menu has Basics, Availability, Restrictions, Pricing & Subscriptions and Packages & Recurring, a Team section on team booking types, and an Advanced group with Calendar, Groups & Guests, Questions, Notifications, Visibility and an Appearance link to the booking page theme editor. Availability is hidden on Collective and Round Robin team booking types, and Packages & Recurring is hidden on subscription booking types. Click Save when you are done.

Managing Your Booking Types List

The Booking types page shows each booking type as a card. Use the search box to find one by name, and the All / Active / Inactive tabs to filter by state. If you belong to a team, buttons above the list switch between your own booking types and each team's.

On Individual Lifetime and Agency Lifetime accounts without a Pro subscription, an alert above the list reads "Remove TidyCal branding from your booking pages." (Agency Lifetime: "Remove TidyCal branding across all your team's booking pages.") with an Upgrade to Pro button. Pro is the plan that removes TidyCal branding from booking pages.

What Do the Badges on Each Card Mean?

Badges summarize each booking type's setup and appear only when the setting is active:

• Duration (e.g., 15 minutes, 1 hour) — shown on every card
• Price (e.g., $60.00) — shown when a price is set
• Subscription — shown on subscription booking types
• Repeat frequency (e.g., Weekly) — shown on recurring booking types; package booking types show the number of sessions instead (e.g., 8 sessions)
• Private — shown when the booking type is hidden from your public booking page
• Seats (e.g., 10 seats) — shown on group booking types
• Managed / Round Robin / Collective — shown on team booking types
• Rating (e.g., 4.5 (23)) — shown once the booking type has reviews; click it to open the reviews

How Do I Reorder Booking Types?

Booking types appear on your public booking page in the order of this list. Use the Move up and Move down arrows on the left edge of a card, or choose Move up or Move down in its three-dot (⋮) menu. Changes save automatically.

Enabling and Disabling

Each card has an Enabled toggle. A disabled booking type is hidden from your booking page and can't be booked, even from its direct link.

Card Actions

• Copy link (link icon) — copies the booking type's public link
• View booking page (external link icon) — opens the booking page in a new tab
• Share (share icon) — shares the link by Email, X (Twitter) or LinkedIn
• More options (⋮) — Edit, Clone, Reviews, Share review link, Move up, Move down, Share link, Embed on website, Embed in email, Email signature and Delete. Embed in email is not offered on package or recurring booking types.

What Happens When I Delete a Booking Type?

Choose Delete in the three-dot menu and confirm. The booking type stops accepting new bookings, but existing bookings stay: clients can still view and cancel them, and they can no longer be rescheduled. Team members' copies of a Team Managed booking type can't be deleted on their own.

Subscription Booking Types Require Stripe

A subscription booking type can only be enabled after you connect Stripe. Until then, its card shows "Connect Stripe to enable this subscription booking type." with a Connect Stripe link that starts the Stripe connection. See Subscriptions - Recurring Payments with Booking Credits.

Your First Booking Type

If you haven't created any booking types yet, the page shows "Create a booking type to start accepting bookings!" Click New booking type and pick a preset to get started.

How Do I Create a Booking Type?

1. Go to Booking types and click New booking type.
2. Leave Charge for this booking on to start with Per booking pricing, or turn it off for a free booking type.
3. Pick a preset from the menu. The editor opens with that preset's settings filled in.
4. Enter an Event title, adjust the settings described below, and click Save.

Basic Settings

The Basics section holds the details clients see first.

Title

Event title is the name of the booking type on your booking page.

URL

URL sets the end of this booking type's link. The link starts with tidycal.com/ and your username (team booking types use team/ and the team's URL). To change your username, go to Booking page and click the Classic card to open its settings. See How to customize your profile and booking page URL.

Description

Description appears on the booking page. To add a hyperlink, highlight text, click the link icon in the editor toolbar and enter the URL. Once you have entered an Event title, Generate with AI drafts a description for you; AI features are available on Individual Lifetime, Pro and Agency Lifetime. See AI-powered content generation.

Duration

Pick 15 min, 45 min or 60 min, or click Custom and enter any number of minutes. New booking types start at 15 minutes.

Location

Choose where the meeting takes place:

• Google Meet, Microsoft Teams or Zoom — TidyCal creates the meeting link automatically on Individual Lifetime, Pro and Agency Lifetime once the service is connected in Integrations. On the Free Plan these options show an upgrade prompt.
• Custom video link — paste a link from any other video service
• Phone number — enter the phone number for the call
• In person/Custom location — an address or other meeting details
• None — no location (the default for new booking types)

On Individual Lifetime, Pro and Agency Lifetime, click Add another location to let clients choose between several. See How to Set Up Location Selections.

Select a Calendar

In Advanced → Calendar, choose which connected calendar new bookings are added to, or leave -- Use primary calendar --. Choosing a calendar per booking type requires Individual Lifetime, Pro or Agency Lifetime; on the Free Plan the menu is locked with a Pro badge and bookings go to your primary calendar. Calendars on a disconnected account are listed but can't be selected. On Round Robin booking types, each booking goes to the primary calendar of the host it is assigned to.

How Do I Control When Clients Can Book?

These settings are in the editor's Restrictions section.

Time Slot Intervals

Time slot intervals every [N] Minutes/Hours sets how often start times are offered on the booking page, for example every 15 or every 30 minutes. The shortest interval is 15 minutes.

How Do I Add Buffer Time Between Bookings?

Add a [N] minute gap between bookings. keeps buffer time around each booking so meetings aren't back-to-back. See Can I prevent clients from booking me back-to-back?

How Far in Advance Can Clients Book?

Allow bookings [N] days ahead. sets how many days into the future your calendar is open for bookings. The default is 60 days.

How Do I Prevent Last-Minute Bookings?

Require at least [N] notice. (in minutes, hours or days) sets the minimum notice before a booking can start. The default is 2 hours, so the first available slot is at least 2 hours from the current time. See How can I prevent last-minute bookings?

Booking Limits

Turn on Set maximum bookings. and set Limit to [N] bookings every day, every week, every month or in total. Booking limits require Individual Lifetime, Pro or Agency Lifetime; on the Free Plan the toggle is greyed out with a Pro badge. See How to Set Booking Limits.

Allow Rescheduling

Control whether clients can reschedule this booking type. Turn off Allow rescheduling. to stop clients from rescheduling, or keep it on and set Allow rescheduling up to a number of hours or days before the booking. as a cutoff (leave it empty to allow rescheduling any time before the booking starts). When rescheduling is off or past the cutoff, the reschedule option is removed from the client's confirmation page and email. Requires Individual Lifetime, Pro or Agency Lifetime; on the Free Plan, clients can always reschedule.

Allow Cancellations

Control whether clients can cancel this booking type. Turn off Allow cancellations. to stop clients from cancelling themselves, or leave it on (the default) to let them cancel any time before the booking starts. When cancellations are off, the cancel option is removed from the client's confirmation page, their booking emails and the reschedule page. Signed-in hosts keep the cancel option on the reschedule page, so you can still cancel on a client's behalf from the link in your own booking emails. Requires Individual Lifetime, Pro or Agency Lifetime; on the Free Plan, clients can always cancel.

On a paid booking type that uses Stripe, Charge a cancellation or no-show fee of sets a flat amount charged to the card on file when a client cancels or when you mark them as a no-show. The same fee covers both, and a booking is charged at most once. See Cancellation and No-Show Fees.

Ignore External Calendar Conflicts

Turn on Ignore external calendar conflicts. to offer times even when your connected calendar has an event then, which helps if you block personal time on your calendar but still want to accept bookings. With it on, events on your connected calendars and bookings on your other booking types don't block this booking type; only its own bookings do.

Plan required: None. Ignore external calendar conflicts is available on all plans, including the Free Plan.

How Do I Set Availability for a Booking Type?

Use a Schedule or Custom Hours

New booking types have Use an availability schedule. turned on. Pick a schedule under Select availability schedule (your default schedule is marked (Default)), and edit your schedules with Manage availability schedules or from Availability in the sidebar. Turn the toggle off to give this booking type its own hours. See Availability Schedules in TidyCal.

Booking Schedule

With the toggle off, choose an Availability type:

1. Weekly - hours that repeat every week.
2. Specific dates - only the dates and times you add.

Fixed Booking Slots

Click New window to add another block of hours to a day, for example separate morning and afternoon windows instead of one continuous stretch.

How Do I Block Dates or Add Extra Hours?

On a Weekly schedule, use Blocked dates (overrides) to take time off. Click Add blocked dates, select a single date or a whole range on the calendar, then click Apply. Blocked dates are unavailable all day by default, or turn off Block all day to block only certain hours.

To open time your weekly hours don't cover, use Available dates (overrides) and click Add available dates. See Availability Schedules for the full walkthrough of both.

Group Bookings

Group bookings let several people book the same time slot separately, which suits classes, webinars and workshops. Group bookings require Individual Lifetime, Pro or Agency Lifetime.

How to Enable Group Bookings

1. Go to Booking types and click the booking type to open it
2. In the editor's left menu, expand Advanced, then click Groups & Guests
3. Turn on Allow group bookings.
4. Set Max attendees per slot (2 to 10,000)
5. (Optional) Tick Show remaining seats to bookers
6. Click Save

On the Free Plan, Allow group bookings. is greyed out with a Pro badge.

Important Notes

• Each attendee makes their own separate booking (unlike Guest Invites, where one booker brings others)
• Once every seat is taken, the time slot is no longer offered
• Each attendee receives their own confirmation email from TidyCal
• On a paid booking type, each attendee pays separately when they book

Guest Invites

Guest Invites let one booker add other people to their booking, and are available on all plans, including the Free Plan. They differ from Group Bookings, where separate people each book the same slot.

On the booking form, after entering their own name and email, the booker clicks + Invite guests and enters their guests' email addresses before confirming.

How to Enable Guest Invites

1. Go to Booking types and click the booking type to open it
2. In the editor's left menu, expand Advanced, then click Groups & Guests
3. Turn on Allow attendees to bring guests.
4. Set Max guests per attendee (up to 10)
5. Click Save

Not offered on recurring booking types: even with the setting on, bookers of a recurring booking type don't see + Invite guests.

Paid booking types: invited guests are added free of charge. Only the booker pays, and they pay the normal price once.

How Do I Charge for a Booking Type?

You can take payment for bookings through Stripe or PayPal on all plans. Connect your payment account first at Integrations → Payments; see Connect your Payment Services.

1. Open the booking type and click Pricing & Subscriptions
2. Select Per booking
3. Set Charge [currency] [price] per booking. Currencies display as code and symbol, for example USD ($) or EUR (€)
4. Under Payment platform:, choose Stripe or PayPal
5. Click Save

Stripe payments carry a 1% platform fee on the Free Plan, Individual Lifetime and Agency Lifetime, and no platform fee on Pro; PayPal payments carry no platform fee. See platform fee details for who pays the fee and every exception, and Paid Bookings for a full walkthrough.

To let clients use coupon codes, turn on Allow coupons on this booking type. TidyCal then notes that All active coupons will apply. — there is no per-booking-type coupon picker. Which booking types each coupon covers is set on the coupon itself; click Manage coupons to open the Coupons page.

To charge a recurring subscription with booking credits instead, select Subscription. Subscriptions require Stripe as a payment platform.

Add-ons (Sell Store Products at Checkout)

If your booking type charges through Stripe, you can offer up to 3 products from your TidyCal store as optional add-ons that bookers can add during checkout.

In the booking type editor, open Pricing & Subscriptions. Once you have published store products that use the same payment provider (Stripe) as the booking type, the Add-ons picker lets you choose and reorder up to three. Add-ons are not available on PayPal booking types.

Products are created in your TidyCal Store, opened from the TidyCal logo dropdown at the top-left of the sidebar. Each add-on must be a published product that is ready to accept Stripe payments. Add-ons are available on all plans. See Digital Storefront.

How Do I Add Custom Intake Questions?

In Advanced → Questions, turn on Enable questions to attendees. to collect information from bookers. Question types: Short text, Long text, Single choice, Multiple choice, Dropdown, Date and Phone number. Tick Required to make an answer mandatory, and click Add another question for more.

Plan required: None. Custom intake questions are available on all plans, including the Free Plan. Generate questions with AI is available on Individual Lifetime, Pro and Agency Lifetime. See How do I set up custom intake form questions?

Email Reminders

On every plan, each booking type emails the booker a reminder 1 day and 1 hour before the booking.

On Individual Lifetime, Pro and Agency Lifetime, turn on Enable custom email reminders in Advanced → Notifications to choose up to two reminder times (from 15 minutes to 1 week before) and write your own subject and message. See How to Customize Email Reminder Timing and Content.

Booking confirmations: when new bookings are added to a connected Google or Microsoft calendar, the booker's confirmation is that calendar's invitation. TidyCal emails its own confirmation instead when you have no connected calendar, the calendar is Apple or needs reconnecting, the booking type takes group bookings, or Confirmation method: is set to Email confirmation (Individual Lifetime, Pro and Agency Lifetime).

SMS reminders are available on Pro and Agency Lifetime. See How to Set Up SMS Reminders.

Automated Post-Booking Emails

Send automated emails before or after bookings. Create up to 3 automated emails per account with their own timing, subject and content, and manage them from Emails in the sidebar (under Marketing). In a booking type's Advanced → Notifications, the Automated emails list lets you switch any of them off for that booking type only. Available on all plans. See Automated Post-Booking Emails for details.

Redirect After Booking

In Advanced → Notifications, turn on Redirect to custom page after booking and enter the URL to send bookers to once they book, such as a thank-you page or a page that records conversions.

Plan required: Individual Lifetime, Pro or Agency Lifetime. See How to redirect clients to a custom URL after booking.

Tracking and Analytics

Track booking page conversions with Google Analytics (GA4) or Google Tag Manager (GTM) from Integrations → Analytics. The same page connects the TikTok Events API, which receives a server-side Schedule event for each booking so you can measure conversions from TikTok ads.

To add other tracking pixels (for example Meta Pixel or Google Ads), load them through Google Tag Manager, or use Redirect to custom page after booking to send bookers to a page that carries them.

Plan required: Individual Lifetime, Pro or Agency Lifetime. See Google Analytics (GA4) & Google Tag Manager (GTM) for setup details.

Require Approval

Turn on Manually approve bookings. in Restrictions to review bookings before they are confirmed. New bookings then wait as pending until you approve or reject them.

Plan required: Individual Lifetime, Pro or Agency Lifetime. On the Free Plan the toggle is greyed out with a Pro badge.

See Booking Approval Workflow for details.

Packages and Recurring Bookings

Let clients book several sessions at once, for coaching series, consultation packages or regular appointments. In the editor's Packages & Recurring section, turn on Allow clients to book multiple bookings at once., then choose Package or Recurring. Both are available on all plans, including the Free Plan.

Package

Set Clients select [exactly / up to] [N] bookings. Clients pick their own dates within your availability. On a paid booking type, payment is collected upfront for all bookings.

Recurring

Clients choose which day(s) of the week they want, and the bookings repeat automatically. Set This event repeats [N] time(s) every [N] week(s), month(s) or year(s) and End series after [N] bookings. For monthly series, you can also pick On the [any week / 1st / 2nd / 3rd / 4th / last] occurrence each month. On a paid booking type, payment is collected before each session via Stripe. See Recurring Bookings.

Managing Package Bookings

• Reschedule individual dates: each date on the confirmation page has its own Reschedule button
• Cancel individual dates: clients can cancel one date without cancelling the rest
• Both buttons follow the booking type's Allow rescheduling. and Allow cancellations. settings
• Track cancellations: cancelled dates are marked Cancelled and shown with strikethrough text on the confirmation page

Team Booking Types (Collective, Round Robin and Team Managed)

Team booking types let several team members host one booking type. They need a team whose owner is on Pro or Agency Lifetime; if the team owner's plan doesn't include team booking types, the team's public booking pages are turned off.

How to Set Up Team Bookings

1. Go to Teams, create a team and invite members (creating a team requires Pro or Agency Lifetime)
2. Go to Booking types and select the team in the buttons above the list
3. Click New booking type and pick a preset (Round robin is offered here)
4. In the editor's Team section, set Team booking type: to Collective, Round Robin or Team Managed
5. Under Select team members:, tick the hosts and click Save

Learn more: Teams Feature Guide | Setup Team Booking Types

Collective Meetings

A time slot is offered only when all selected hosts are available, and all hosts attend the same meeting. Best for partner meetings, panel interviews and team consultations.

Round Robin

A slot is offered when at least one selected host is free. Each booking goes to one free host: the one with the highest priority, with ties broken at random. Set each host's priority (Highest priority, High priority, Medium priority, Low priority or Lowest priority) next to their name in the Team section. Best for sales teams, support rotations and one-host meetings. See How to Create a Round-Robin Booking Type.

Team Managed

Team members manage their own availability and bookings: each selected member gets their own copy of the booking type and sets their own availability on it.

How Is Each Host's Availability Checked?

Collective and Round Robin booking types have no Availability section of their own. For each selected host, TidyCal combines:

1. The availability schedule chosen for that host in the Team section, or their default schedule if none is chosen, in the host's own time zone.
2. Busy events on their connected calendar(s).
3. Their existing TidyCal bookings.
4. The booking type's Restrictions (notice, gap between bookings and booking limits), which apply to all hosts.

Collective offers a slot only when every selected host is free. Round Robin offers it when at least one host is free, then picks the host by priority.

If Ignore external calendar conflicts. is on, it applies to every host on the booking type: calendar events and bookings on other booking types are skipped, and only existing bookings on this booking type block a host.

For host schedules, see Availability Schedules.

Additional Options

Private Mode

In Advanced → Visibility, turn on Hide from public profile; share via direct link only. Private booking types are hidden from your public booking page, but anyone with the direct link can still book them.

Display in the Public TidyCal Directory

Turn on Display in the public TidyCal Directory. (in Advanced → Visibility) to list the booking type in the TidyCal Directory, and choose a Directory category to help people find it. Private booking types are not listed. Available on all plans. See TidyCal Directory.

CC Email Addresses

In Advanced → Notifications, turn on CC your team on booking notifications to send copies of booking notifications to additional email addresses. Requires Individual Lifetime, Pro or Agency Lifetime. See How to Add CC Email Addresses.

Custom Reply-To Address

Turn on Set custom reply-to address (in Advanced → Notifications) to choose the address that replies to booking notifications go to. Requires Individual Lifetime, Pro or Agency Lifetime. See How to Set Custom Reply-To Email Addresses.

What Your Client Sees

A booking type's link opens its public booking page, which shows the booking type's title, duration and description, a calendar of available dates, and the open times for the selected date. After picking a time, the client fills in the booking form and confirms. Paid booking types show the price, and recurring booking types use a booking page where clients choose days of the week.

Which Booking Type Features Need a Paid Plan?

For the full comparison of every plan, see the TidyCal plan comparison.

Website Builder & Date Polls

For a landing page instead of the classic list of booking types, use the Website Builder, which offers 4 themes (Rio, Cairo, Zurich and New York). Your booking page URL stays the same: switch between the Classic and Website cards on Booking page in the sidebar. Available on all plans.

For group scheduling where participants vote on the best time, use Date Polls. Create a poll from the TidyCal logo dropdown > Polls, share the link, and let your group pick the dates that work best. Available on all plans.

Reviews on Booking Pages

Once a booking type has reviews, its star rating and reviews appear on your public booking page while Show reviews on booking page. (in Advanced → Visibility) is on, which it is by default. See Ratings and Reviews for setup instructions.

Troubleshooting

Why Are No Time Slots Showing?

• Check the booking type's availability: its schedule, or its own Weekly or Specific dates hours, including any blocked dates
• In Restrictions, check Allow bookings [N] days ahead. and Require at least [N] notice.
• Events on your connected calendars block those times unless Ignore external calendar conflicts. is on
• Check that the duration fits inside your available hours and that a booking limit hasn't been reached
• While signed in, open the booking page and click Troubleshoot availability to see why times are unavailable. See TidyCal Calendar Not Showing Dates for detailed troubleshooting

Why Isn't Payment Appearing for Clients?

• In Pricing & Subscriptions, make sure Per booking is selected and a price is entered
• Make sure a Payment platform is selected and connected. The editor shows Required: Connect your Stripe account. (or PayPal) until it is; connect it at Integrations → Payments
• Subscriptions work only with Stripe

Why Is the Approval Toggle Greyed Out?

• Manually approve bookings. requires Individual Lifetime, Pro or Agency Lifetime. On the Free Plan it is greyed out with a Pro badge, as are group bookings and booking limits
• The badge reads Pro, but Individual Lifetime and Agency Lifetime unlock these settings too

Still stuck? Email support@tidycal.com and include the booking type's link.

Frequently Asked Questions

How many booking types can I create?

Unlimited, on every plan including the Free Plan.

What is the difference between Group Bookings and Guest Invites?

With Group Bookings, several people each book the same time slot separately; with Guest Invites, one booker adds other people to their own booking. You can turn on both for the same booking type in Advanced → Groups & Guests.

Can I duplicate a booking type?

Yes. Choose Clone in the booking type's three-dot menu to create a copy with the same settings, then adjust it. On the Free Plan, the copy doesn't keep group seats or booking limits.

What are booking type presets?

Presets are starting templates in the New booking type menu: 1:1, Group, Round robin (team booking types only), Recurring, Package and Subscription. Each fills in common settings that you can change before saving.